Jane on WordPress

Testing WordPress, PDX Edition

I’ll be here all week, folks.

Portland WordPress users: I’ll be in town tonight through next Tuesday morning to attend WordCamp, and would like to do some usability testing with you lovely people while I’m around. I have time slots all day tomorrow (Thursday), a few on Friday, a couple before/during/after WordCamp (though those will mostly be very short), and a couple on Tuesday morning. If you’d like to participate and can spare 20-40 mintues to help improve the next version of WordPress, send me an email (you can use the contact form on this site) or send me a message on Twitter (@janeforshort).

Filed under: Usability, WordCamp, WordPress ,

iPhone testing at WordCamp Portland

I’ll be doing some usability testing of WordPress and the WordPress iPhone app (new beta version!) while I’m in Portland for WordCamp (9/16-22). I’ve got five beta tester slots being held for participants (we can only have a total of 100 beta testers). If you use WordPress on your iPhone and would like to try the new beta version (and will be attending WordCamp), let me know.

**Update: Due to high demand, I’ll be raffling off the slots. Send me an email, or @janeforshort on twitter by 9pm tonight pacific time to let me know you’re interested, and I’ll pick 4 beta testers at random (one slot was already promised when I realized there would be more demand than supply). If you don’t get picked, you can still help with testing… I’ll have my iPhone at the WordCamp, and will let people try the beta app that way as well.

Filed under: Usability, WordCamp, WordPress ,

ATL

I don’t really use our iPhone app… I don’t enjoy typing on the touchscreen for more than a short text message, and I don’t love how long it takes to complete actions (due more to AT&T than to WordPress, I believe). We have a new version going into beta soon, though, and I’ve downloaded the simulator so I can review the UI, so I thought I should use my airport wait time today to refresh my memory of the current app. So far it’s pretty much the same as I remember. I’m hoping to get the simulator going tonight, so I can maybe mention what’s coming in my talk this weekend at WordCamp Montreal (“The Future of WordPress”). Time to go through security!

Filed under: Travel, WordPress ,

A Different Plugin Search Links Thing

When you search plugins from within the admin, it brings in the repo search results. I think that the plugin name should pop up the tabbed info from the repo page for the plugin, instead of linking to the repo page in a new window or the plugin site. I also think that the Install link should be on the left, not the far right, under the plugin name, so it’s in the same place as action links on other Plugins section screens, and that there should be a View Plugin Site link there, like there is on the other screens, too.

Filed under: Usability, WordPress , ,

UI Gaffe

I have just noticed a UI gaffe for which I take full responsibility. In the plugins section of the admin tool, when you go to add new plugins, there is a utility for searching the plugin repository (awesome!) with a button labeled “Search Plugins” to submit the search request.

But! There’s also, in the section for managing plugins, that dorky search box that appears here and there in the admin and allows you to search whatever section you’re in at the time. It, too, has a button labeled “Search Plugins” to submit the search request (not awesome!). Bad UX girl!

In 2.9, I solemnly swear to do something about this. Also the overall clumsiness of the plugins section labeling and navigation. The dorky search box I might not touch, since there’s a GSoC project around extending search that seems cool, and I’ll want to see how that turns out before making changes to the existing search. Ultimately, I’d like to get rid of the section-by-section search box that takes up all that precious h2 real estate and get a blog-wide search going that we can stick in the nav area to search everything at once with the ability to filter results (so you could search posts, comments, tags, etc all at once but choose to see only a subset of results if you only want to see plugins, for example).

Filed under: Usability, WordPress

Open Source Fantasy

I want John Lilly’s WordCamp SF presentation to marry WordPress and have cute little open source babies that are born knowing how to collaborate effectively, communicate and enable a combination of curated and distributed decisions, and bewitch users and contributing developers into never saying a snotty thing again because they are so happy with how pretty the babies are turning out to be.

Filed under: WordCamp, WordPress

Crossover Sensation

Fair warning: this post is long. If you’re not interested in education issues, go ahead and skip it. 

Jane = Name I go by as UX Designer for WordPress and related projects

Jenifer = Legal identity used in academic settings, interested in 1) the relation between pop culture and the acquisition of historical knowledge, and 2) ways of improving educational opportunities and programs using digital technologies to bridge the gaps between geographically/demographically disparate groups of students. 

The Jane nickname came about in 2001, and stuck. Jenifer is my legal name, is what I’m known by to family and friends who pre-date the 2001 nickname, as well as to my academic connections. These two identities had been very separate until recently, when the WordCamp Ed community began to develop and I started to get involved. Suddenly there were people who knew me as Jenifer wondering why my business cards said Jane, and people who knew me as Jane the WordPress girl wondering why WordCamp attendees were calling me Jenifer.  As I stood at a podium to talk about WordPress design, I also talked about the ways WordPress could be used to educational ends. 

The crossover between my two identities has gotten to the point that they aren’t separate anymore. While I lament this on one hand (it’s always nice to have a separate world you can step into for a change now and then), on the other hand it’s exponentially more interesting to be able to work with two amazing communities to try and accomplish things that benefit everyone. 

I’ve been talking for a while with people about the various education-oriented projects I’m interested in developing, but I’ve never posted about them, which has meant that I’m not really on the hook to do anything about them. This post is meant to be a kick in my own ass to get going with these ideas, find some co-conspirators and start trying to change the way we approach a few different slices of the educational pie. 

In no particular order, then, a few ideas:

1. Using technology to broaden educational horizons. My nieces are the product of a really crappy Georgia school district. I’ve listened to their stories about racist teachers (and lesson plans), curriculums that involve little to no reading, and the failure to instill skills like spelling under the reasoning that “you can always use spellcheck” (!!!)(Seriously!), and the worst part about it is that the kids don’t realize the subpar education they are receiving and many students are internalizing the bad attitudes of these subpar teachers. If only they were in schools with better curriculums, had more enlightened teachers, and were part of a more diverse student body!

So, what if…. students from around the country (and eventually the world?) were placed in online study/discussion groups that mixed up students from different geographic regions, socio-economic profiles, racial/ethnic groups, family makeups, etc.? Would a discussion about slavery or immigration take on a different tone? Would talking about civil rights have different results? What if instead of just reading (often biased and/or just plain inaccurate) textbooks, students engaged in group projects using online video, photos, documents, blogs, chats, and other forms of communication? Would a more immersive experience requiring personal investment of time and energy bring about a kind of learning that goes beyond memorization and regurgitation, requiring kids to develop critical thinking skills and an open mind?

I think so. I think a study to test this theory would be awesome. We’d need to pick a course topic to use for a pilot (I’m thinking a unit or two of U.S. History would be ideal), get enough teachers/classes to participate so we could have test and control groups including:

  • Traditional class, no interactive element 
  • Class using interactive assignments, but only working within own class group
  • Class using interactive assignments with students from different areas/profiles

For a pilot, would be nice to include 4-5 regions. Maybe students from a NYC magnet school, a rural south public school, somewhere in Idaho, some from East LA, etc. To get enough students to cover integrated test groups plus controls it would require a number of teachers and students, so it would take a fair amount of coordination. Would be ideal to run study through a university and if possible get a grant to cover costs and pay the teachers for participating, etc. 

2. Developing a generation of geek girls. Enough has been written on how girls (often right around middle school/junior high) are tracked away from math and science despite there being many girls with high aptitudes and interests in these areas. In addition, I think a lot about how the web industry really doesn’t require much formal education… it’s largely a meritocracy, and you can learn most of what you need for free online. Why, then, aren’t more low-income kids guided toward this area? They could have awesome careers and jump ahead socio-economically based on their own merits rather than being stuck in a dead-end job because college isn’t a financial option. 

Combining these two thoughts, I’d like to see a program designed to get girls, and especially girls from low-income situations, who might have an interest into fields like social media, computers, design or related jobs. Starting with middle school, there could be summer camp-style programs or online groups or some combination thereof that provided guided lessons and exposure to the kinds of opportunities available to people with these skills. 

One thing I’ve talked about with Matt in regard to this is the idea of bringing together some girls who fit this profile and teaching them how WordPress works, maybe doing workshops for them that gets them working together to create a plugin or design and build a good web site, bringing them to San Francisco or New York and doing tours at some of the cool offices/campuses where people in our industry work. A visit to the Google campus? Might be kind of inspiring to someone whose parents work 3-4 jobs between them to support the family. Getting to meet web luminaries for lunch and hearing how they spend their workdays, same thing. 

So that would be cool. There are a number of programs out there that do girls in tech camps, etc., but I haven’t seen anything that starts with social media or focuses specifically on the demographic I’m interested in supporting. 

3. Open Source online educational software that is awesome instead of aggravating. Blackboard sucks. Angel sucks. Moodle is a good project, but is a little clunky. The Courseware plugin for WordPress is a good first step toward building an educational system on top of WordPress. Scriblio is also fantastic. We need a set of plugins that address the need for testing/grade reporting according to AICC/Scorm standards that many educational institutions still require, multimedia collaboration and non-sucky ways of discussing content. I’d volunteer to do the UX/interface stuff on this if any badass developers wanted to step up to build the thing. Anyone?

4. This one isn’t WordPress related, but it’s been pinging around in my head for a few years. I’m interested in how people learn about history from non-academic sources. Films, novels, songs… more people learn about history from these sources than they do from textbooks or non-fiction publications. That wouldn’t be bad, except that most of the time these sources are heinously inaccurate, and media consumers don’t know/don’t care. I think a study the looked at where information came from, how it affected attitudes/historical knowledge/perceptions of how knowledgeable one is would be really interesting. 

Okay, so now all that stuff is off my chest. I’m going to try and attend the Edupunk panel at SxSW this week and see what they have to say. If you’re in town, you should come too. 

(And if you are interested in maybe working on any of these projects, let me know!)

Filed under: Education, WordPress , , , , , ,

Back to Work

Mexico was lovely, exactly the system reset I needed. Am thinking I should maybe just go live somewhere that I can go snorkeling on a regular basis. Anyway, now that I’m back on the clock, here’s what I’m working on/planning to work on (not in any particular order):

WordPress 2.8. PollDaddy redesign. Intense Debate design stuff. WordCamp stuff. Community volunteer stuff. Google Summer of Code stuff. WordPress.tv stuff. WordPress.com store/domains process. Ideas forum. Start thinking ahead to 2.9. Will be posting the volunteer stuff on the dev blog over the coming week (based on WordCamp Denver presentation).

I’m in Austin already, and will be here for SxSW through the 18th or maybe a little later. I was going to say come and say hi at the WordPress BBQ Meetup on Sunday the 15th, but I see from the signup page that it’s sold out. If you’re already signed up, say hi to me there. If you didn’t sign up soon enough, but will be in Austin, I’ll be wandering around. Feel free to introduce yourself.

I’ll be going back and forth between interactive and film stuff, so anyone who wants to see a movie but doesn’t want to wait in line alone should email me. My usual line-waiting companion is out of commission this year with a new baby, so I need some new film-pass friends to pass the time in long film festival lines at Alamo and the Paramount. It’s a perfect opportunity to have my undivided attention as you tell me all your brilliant ideas/requests for the upcoming WordPress media management overhaul.  :)

Filed under: Travel, WordPress ,

Icons, Babies and Travel

1. Voting is in progress for the WordPress 2.7 icon design contest. If you have an opinion on how they should look, go vote.

2. Amelia is so freakin’ cute, I can’t stand it.

3. I head to Charlotte tomorrow for WordCamp on Saturday. I’ll have a table set up and will be taking suggestions/questions/etc. I may also do some usability testing during breaks or after the conference is over, since it ends relatively early in the day.

Filed under: Personal, Travel, WordPress

Am I a Platformist?

Recently, I posted a call on the dev blog for WordPress-loving icon designers who wanted to get involved with the open source project and design the new icons for 2.7. In the post I made it clear that the reason we were doing this was because of all the times I’ve had designers ask me how they could contribute to WordPress, since they weren’t able to contribute code.

I got about a dozen responses from clearly capable designers with good portfolios. One of them didn’t use WordPress, but Movable Type. I sent him what I thought was a nice email thanking him for volunteering, but letting him know that since he didn’t appear to use WordPress, we would be choosing from among the current users. He’s since written a blog post indicating that this was a divisive act. I disagree.

I wasn’t looking for the most badass icon designer. If that had been the case, we would have just hired someone outright, as we planned to do originally. The change to going with community volunteers was specifically intended to provide an opportunity for WordPress users to give back to the community and be contributors to the open source project in a way that hasn’t been open to them before. I was in no way implying that this non-WP designer’s work wasn’t good enough.

Substitute “icon design” for “coding a patch that will be used in the application.” The two are meant to be on par. My goal was to make the open source project not so code-specific, but to open up more avenues of involvement with the application. And as with the coding of patches, we generally have the best luck with people who use the application on a regular basis, are already intimately familiar with it, and have a vested interest in its improvement. The point was for the icons to be community generated (there will even be community voting on the completed icon sets), not just designed.

It wasn’t my intention at all to make this designer feel slighted, and I certainly appreciate everyone’s willingness to volunteer. I also didn’t mean for my response to carry any kind of one-platform-to-rule-them-all kind of tone. I’ve used Blogger, Movable Type and WordPress, and I like all of them for different reasons. I have friends who work for each company; I’m not part of the platform wars that sometimes spring up. I just feel that given the reasoning behind going the community volunteer route in this case (which, frankly, does carry some risk compared to simply hiring a professional), it would have been uncool of me to bring in a ringer. Which, given this guy’s experience level and the fact that he uses MT and not WP, he would have been. A ringer, that is. A designated hitter. As I said in my comment on the designer’s blog post, I’m just trying to give the existing WP community a chance to go to bat.

So does that make me a Platformist?

Filed under: WordPress , , ,

Twitter Updates

  • @andrew_cpht Probably can't do it at the venue due to custodial considerations. Maybe lunchtime Sunday outside? 2 hours ago
  • @andrew_cpht Volunteers wn't show up until we go in and confirm. Check tomorrow. 7 hours ago
  • Today is a busy day. 10 hours ago
  • RT @skeltoac: If you love something, release it under a free license. If it comes back with improvements, it was meant to be. 1 day ago
  • Editing database records so name tags will work. Right hand ready to fall off. 1 day ago

About Me

I'm Jane, which is short for Jenifer, which is a long story. I work at Automattic doing user experience stuff for WordPress and related projects. If you want to contact me, use this form, or @janeforshort on Twitter.

All Over the Map

Thinking About (Projects)

  • Overhauling WordPress media features
  • Improving communication channels/Ideas forum redux
  • Open source UX for WordPress
  • Distributed usability testing
  • Program for girls to get involved in WordPress
  • Blackboard-killer plugins
  • WordCamp NYC stuff
  • Cleaning up Settings screens
  • Theme design
  • Standardized taxonomies for themes and plugins
  • WordPress.tv stuff
  • PollDaddy stuff
  • Volunteers database